Legal
Privacy Policy
Last updated: January 2026
1. Introduction
Brightwell Cleaning Co ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or request our residential cleaning services.
2. Information We Collect
We may collect the following categories of information:
- Contact details you provide (name, phone number, email, address, city).
- Service information (type of cleaning, home details, scheduling preferences).
- Communication history (messages you send us and our responses).
- Technical data (device, browser, and general usage information).
3. How We Use Your Information
- Provide, schedule, and improve our cleaning services.
- Respond to quote requests and customer support inquiries.
- Send service-related updates and appointment reminders.
- Comply with legal obligations and enforce our terms.
4. SMS Communications
When you opt in to receive SMS messages from Brightwell Cleaning Co, we use your mobile phone number to send messages related to home cleaning services, scheduling, and updates in your area. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.
We do not share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes. Your phone number and related consent are used exclusively for the purposes established in this policy.
5. How We Share Information
We share information only with trusted service providers who help us operate our business (such as scheduling and communication tools), when required by law, or with your explicit consent.
6. Cookies & Analytics
We may use cookies and similar technologies to understand how our website is used and to improve user experience. You can control cookies through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
8. Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. Contact us using the details below to make a request.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
Brightwell Cleaning Co
260 South Brook Dr, Leander, TX
Email: Brightwellcleaningco@gmail.com
Phone: (737) 287-6741